Urgent Care Services

"You Have Options!"

You can come to us

Conveniently located midtown/eastside on Frederick St.  With this option you save on any house call fee.  Our facility operates from 9am-5pm Monday through Friday and we appreciate appointments but will accommodate walk-ins.

Or

We bring the urgent care to you

CruzMedMo offers quality, convenient care in the comfort of your own home.  Our team comes out and takes excellent care of you. Forget about having to pack up half the family to wait in the doctor’s office, we bring the office to you. Our goal is to respect your time. Included with membership (when feasible and necessary) and non-members (for a $99 house call fee).

NOTE: The $99 fee is only for housecalls for non-members. If non-members come to the office there is no additional charge.

Mobile Urgent Care

CruzMedMo offers quality, convenient care in the comfort of your own home.  Our team comes out and takes excellent care of you. Forget about having to pack up half the family to wait in the doctor’s office, we bring the office to you. Our goal is to respect your time. Available to members and non-members alike.
$99 Fee For Non Members.

We have over 30 years of experience in acute care medicine and are comfortable treating all age groups.  Our team will do a brief interview over the phone to see if we can help or whether you need to go to the emergency room.  If we feel we can help, we collect any and all equipment needed to care for you.  We may perform some tests at your home and may collect some samples or send you to a local lab for further testing.  There may also be occasions where you will need an xray.  In those instances we will leave you with an order for Radiology Medical Group to get the studies done.  Once done we round back with you on any further treatment.

Our service area includes Santa Cruz County

COMMON SYMPTOMS WE CAN TREAT

WHAT WE CANNOT TREAT

We Are Not Equipped To Handle All Situations. In Many Of The Cases Listed Below, Time Is Of The Essence, So Please Don’t Waste It Soliciting Services From Clinics That Don’t Have The Resources That You May Need.

FREQUENTLY ASKED QUESTIONS

We provide patients with quick, quality medical care, and we also strive to create a comfortable and informative experience that helps take the stress out of your life.

Where are you located?

We have a business office at 626 Frederick St. Santa Cruz.

What are your hours?

The business office for lab testing is open Monday through Friday from 9am – 5pm
Our physician services are available 9am – 5pm Monday through Friday.

Do you have after-hours services?

Yes, we offer after-hours services: 5pm-8pm Monday-Friday, and 9am-8pm on weekends. We charge a $199 concierge fee per visit during these off-hour times.

What is a concierge fee?

A concierge fee is a convenience fee you pay for us coming to you. It would not be a fee that insurance companies would reimburse nor may you use HSA/FSA to pay for it.

Our Concierge fee rate:
Monday-Friday 9am-5pm, $99/site visit

Does a concierge fee cover my medical expenses?

No, think of the concierge fee as a luxury expense for the convenience of not having to spend half a day in an ER or urgent care. We will bill your insurance as an in-network provider and bill you for any copay, deductible and coinsurance. Please check with your insurance to know your plan specifics and Explanation of Benefits.

Health Insurances Accepted

We are currently working (in-network) with the following insurances:

• Anthem Blue Cross of California
• (Anthem Blue Shield of California- Out-of-Network)
• Aetna
• Cigna
• Meritain
• United Healthcare (UHC)
• UMR
• Medicare
• And most private insurances as an out-of-network provider.

Insurances we do not accept:
• MediCal,
• Central Coast Alliance for Health
• Any HMOs

If you are unsure whether we can work with your insurance contact us.