Video Visits & Telemedicine

The pandemic has opened a door to remote visits via video or telemedicine. In situations where you simply need to describe or show your health issue, this may be the best solution for you. It allows you to be economical with your time and not have to wait in crowded waiting rooms and risk getting sicker. Ideal visits might include: rashes, depression/anxiety, follow up appointments for non-injury conditions, or STD/STI screening.

These visits can be a more affordable alternative for simple problems that may not require a physical exam or laboratory to make the diagnosis. Contact us today to see if your problem would be a good fit for a video visit.

Book An Appointment

Frequently asked questions

We provide patients with quick, quality medical care, and we also strive to create a comfortable and informative experience that helps take the stress out of your life.

Where are you located?

We have a business office at 626 Frederick St. Santa Cruz. This is where you may come to get PCR testing for COVID, flu or RSV. Testing is collected in your car or at our front door. All our other services are mobile, reach out to us and we will coordinate when and where we can treat you.

What are your hours?

The business office for lab testing is open Monday through Friday from 9am - 5pm
Our physician services are available 9am - 5pm Monday through Friday. (with a normal concierge fee)

Do you have after-hours services?

Yes, we offer after-hours services: 5pm-8pm Monday-Friday, and 9am-8pm on weekends. We charge a $199 concierge fee per visit during these off-hour times.

What is a concierge fee?

A concierge fee is a convenience fee you pay for us coming to you. It would not be a fee that insurance companies would reimburse nor may you use HSA/FSA to pay for it.

Our Concierge fee rate:
Monday-Friday 9am-5pm, $99/site visit
Monday-Friday 5pm-8pm, $199/site visit
Saturday & Sunday 9am-8pm, $199/site visit

Does a concierge fee cover my medical expenses?

No, think of the concierge fee as a luxury expense for the convenience of not having to spend half a day in an ER or urgent care. We will bill your insurance as an in-network provider and (by law) we must bill you for any copay, deductible and coinsurance. Please check with your insurance to know your plan specifics and Explanation of Benefits.

Health Insurances Accepted

We are currently working (in-network) with the following insurances:

• Blue Cross/Blue Shield
• Aetna
• Anthem
• Cigna
• Meritain
• United Healthcare
• UMR
• And most any private insurances

Insurances we do not accept:
• MediCal,
• Central Coast Alliance for Health
• Any HMOs

If you are unsure whether we can work with your insurance contact us.